Social Services
Due to the ongoing federal government shutdown, November SNAP benefits may be delayed. SNAP benefits cannot be issued for November unless the federal government shutdown ends or other federal action provides necessary funding. SNAP households will be notified by November 1, 2025, on the status of November SNAP benefits. Updates will be posted on the OTDA website, NYC ACCESS HRA, myBenefits, ebtEDGE, and through text messages to SNAP households.
SNAP Work Requirement Changes
https://otda.ny.gov/programs/snap/work-requirements.asp
Fairness Notices
Engesser Notice of Class Action Settlement_EN
Engesser Notice of Class Action Settlement_Spanish
2025 NYSDOH-Language Assistance Notice
Public information on scams impacting or potentially compromising households’ EBT account security:
OTDA EBT Scam Alert webpage and Act Fast PSA video
22 TA/DC097- Attachment 1: Safeguard Your Card Poster
22 TA/DC106- Attachment 1: PUB-5210- Protect Yourself from EBT Skimming Flyer
NYS Department of Public Service - Lifeline Telephone Service:
Additional Information 
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